Issue - decisions
Formal Report of the Local Government and Social Care Ombudsman
21/04/2022 - Formal Report of the Local Government and Social Care Ombudsman
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“Protecting children and young people is a priority for this council, so we take the investigation of any complaint by members of the public very seriously.
To be noted, this report by the ombudsman is in relation to process in handling a complaint due to the time it dated back to, rather than any specific allegations.”
Mark Sutton, Cabinet Member for Children and Young People |
Reasons for the Decision – To consider a Formal Report from the Local Government and Social Care Ombudsman (LGSCO) in relation to the failure to fully consider a complaint about Children’s social care.
Decision – (a) That the Formal Report from the Local Government and Social Care Ombudsman (LGSCO), in relation to the decision making of accepting a complaint for investigation, be noted.
(b) That the recommendations made as part of the investigation report, and the finding of “upheld, maladministration and injustice”, be accepted.