The Annual report was presented
by the Commissioner who explained the progress made against his
The Commissioner highlighted
the following from his report:
- Commitment to the SPACE programme had been made for a further
safety, including safe vehicles, ANPR Cameras, speeding and vehicle
crime remained a priority.
leadership in both the Police and Fire Service was leading to
improved confidence in local services.
- Financial forecasts and resources, as highlighted in the annual
report, were promising.
recruitment of additional police officers was on track to increase
by 250 by the end of May 2024.
The Commissioner thanked the
Fire and Rescue and the Police Services; all their staff;
volunteers; his Deputy; and the Commissioners team for their
support over the past months and helping to provide services in
challenging and demanding times.
Following the Commissioners
presentation and questioning from the Panel, the following summary
of information was shared. This was in
addition to that provided in the written report:
for Police services had been managed locally based on knowledge of
the area, its challenges and work force capacity.
was taking place with partners to ensure that the right and most
appropriate services attended incidents. The Commissioner assured the Panel that emergency
services would continue to respond to call outs but it was hoped
that specialist services would be able to assist in a more timely
way. When more detail was available all
partners, including local authorities would be
- It was
felt that to mention the behaviour of other forces in the
Commissioner’s foreword, was inappropriate as there were also
issues locally which needed addressing.
The Commissioner agreed to revisit the wording in the annual report
as it was not the intention to downplay any problems which
Staffordshire services may have. There
was a need to reassure the community that these issues were being
recruitment of officers was reflecting the community in terms of
ethnicity and gender, and it was essential that people feel
comfortable in their workplace.
- Anti-social behaviour was a priority and full access to CCTV and
surveillance equipment was critical.
There were many operating systems and managing the amount and type
of information coming into the system was challenging. The project this year would be to understand and
develop ways of working together to establish what was available
and how it could be used. It was felt
that Community Safety Partnerships were in an ideal place to
understand local issues and through working together could focus on
- Technology and consistency within the Fire service was
highlighted as a particular issue by the Panel, with some local
teams having to print out information before they could respond to
incidents as they didn’t have smart technology. The Commissioner explained that different
information storage systems meant that it might be some time before
all information was available electronically, but it was confirmed
that all front-line services now had smart phones and the service
was working its way through the other issues raised in the
crews of three were being piloted in South Staffordshire, for on
call crews. These were normally used as
a backup response and wouldn’t normally be expected to be
working alone. The results of the pilot
would come to the panel in due course.
perception and the need to address incorrect social media was
Commissioner felt that the service had improved but was not yet
where he wanted it to be. The
‘Engage’ process and support offered was welcomed but
the speed of change was frustrating for all concerned, this was
despite all the hard work and effort from all involved. Economic factors also had an impact of
need to build public confidence in the 101 system was
discussed. The Commissioner reported
that a web site was being developed to enable non urgent issues to
be reported on line. Work was
continuing on the answering of calls withing a responsible
need for the public to see base line data, so that they could see
improvement, was raised. Members were
reminded that the Commissioner held regular meetings with the Chief
Constable and the Chief Fire Officer to hold them to
account. There were also public
performance meetings held with the Chief Constable which could be
viewed or watched via
Public Meetings - Staffordshire Commissioner
That the report be received.
That the Panel respond formally to the Annual report
including the feedback provided during the meeting, particularly
relating to the public perception, performance and fire service
pilots and technology.
That information on the pilot scheme in South
Staffordshire (three member crew) be reported back to the panel at
an appropriate time.