Police and Crime update report was presented by the Commissioner
who explained the progress made against his strategic
priorities. He reminded Members that
detailed performance management and action against targets was also
considered at his public Performance meetings held with the Chief
Public Meetings - Staffordshire Commissioner
The next was due to be held on 4 October and members were invited
to attend or watch on the webcast.
result of the Commissioners presentation and questions from the
Panel, the following information was gained. This was in addition to that provided in the
- Regarding the new Local Policing Model; early indications showed that it had provided
extra capacity to respond to and investigate crime and support
victims. It was reported that officers felt that local knowledge
was now being used more effectively.
investment in the Contact Centre included training more people to
deal with calls. It was hoped that this
would help to reduce response times. It
was felt that the performance of the Contact Centre remained a
training of recruits was key to improvement. However, it was found that as people become fully
trained they were moving on to become
Police Officers. Whilst this was
welcomed, it did affect contact centre performance.
and responsive services were responding to calls at the same pace,
despite a 20% increase in calls both locally and nationally against
pre covid levels.
- Members felt that better communication with the public was
needed, particularly around expected contact or response
- £750,00 extra funding for Safer streets projects had been
received for Stoke on Trent, Stafford, Newcastle and Burton areas. The detail on how it could be used would be
Illegal trespass protocol was a partnership approach and involved
developing a policy which was then subject to
consultation. This inevitably took
time but this was
‘Bleed Kits’ were a response to knife
crime. There was a desire to expand
this initiative and possibly attract government
was a perception that Anti Social
Behaviour (ASB) was increasing. The
Commissioner informed the Panel that ASB was actually reducing in
Staffordshire overall, but it had increased in certain localised
areas and on Public Open Space, but less so in
Communities. Again, this was an area of
shared responsibility but when hot spots and causes had been
identified, this could be addressed quite quickly.
regard to the inspection report, the Panel recognised that the
Chief Constable had recently been appointed and had inherited the
failings identified in the service. The action plan to address
the issues was being monitored by the
Panel were concerned that whilst the Inspection report had raised a
number of areas which needed improvement, these were areas which
had been highlighted as areas of concern in the past and little
improvement could be demonstrated. The Commissioner felt that there
were a number of key themes which ran through the report which
needed to be picked up, such as communication; capacity;
leadership; and use of technology.
There had been a number of new officers over recent years and this was an opportunity to change culture;
make improvement; and take ownership of the problems.
Commissioner was thanked for his update report. The Panel remained concerned that the issues
raised in the HMICFRS Inspection report needed to be addressed and that the public
should be able to access the information and gain reassurance that
issues were being tackled. Whilst it
was acknowledged that performance against
improvements would be measured and made public through the
Performance meetings held with the Chief Constable, the Panel asked
the Commissioner to attend a special meeting of the Panel to
discuss in more detail. The Chairman
remined members that the County Councils
Safeguarding Overview and Scrutiny (O&S) Committee covered
Community Safety issues. He felt that to enable transparency and
avoid duplication, it would be appropriate to invite the
Safeguarding O&S Committee members to the Panel meeting to take
part in the discussion.
That the update report be noted.
That the Commissioner be invited to a further
meeting of the Panel to discuss the recent HMICFRS Inspection
That the Safeguarding Overview and Scrutiny
Committee be invited to take part in the meeting.