The Chairman expressed his
concern that the annual report had been circulated after the
publication of the agenda and this may affect the Panels ability to
question the Commissioner.
Concern was also raised on the
Panels ability to monitor the recent inspection report
developments/ progress when the information was not published on
the Commissioners web site to enable them to see
progress. It was acknowledged
that Chief Constable performance and action plans were normally on
the website, but this had not been available to view for a number
of weeks.
The Commissioner apologised for
the lateness of the report. A draft had
been emailed to members prior to the meeting but was not on the
panel’s public website. He
explained that performance information would normally be available
on his web site, and he would investigate the issue.
The Annual report was presented
by the Commissioner who explained the progress made against his
strategic plans.
The recent HMICFRS inspections
which had highlighted some failings in the system, had been
included in the report and performance against improvements was
being measured and was being made public through the Performance
meetings held with the Chief Constable. Public
Meetings - Staffordshire Commissioner
(staffordshire-pfcc.gov.uk)
The Commissioner highlighted
the following form the report:
- The
operating models and transformation programme would be monitored,
and results evidenced. Update reports and the next Annual report
would show the progress.
- Additional funds had been secured for Safer Streets and Safer
Women at Night Funds.
- Clear
commitment had been made through funding for Community Safety
Partnerships; Victim Support Services; and services to tackle
Anti-Social Behaviour; and Hate Crime Services.
- All
commissioning arrangements were being reviewed.
The Commissioner thanked the
Fire and Rescue and Police Services, his staff and his Deputy for
their support over the past months and helping to provide services
and to prepare strategies and documents such as the Annual
report.
Following the Commissioners
presentation and questions from the Panel, the following
information was shared with the Panel.
This was in addition to that provided in the written
report:
- The
Panel wanted to see performance against other
Police authorities and Key Performance Indicators available on the
Commissioners web site. The Chairman
informed the Panel that unfortunately this was not currently
available, and this problem needed to be addressed.
- It was
hoped that the new Local Policing Model, which went live on the day
of this meeting, should help to increase crime prevention as
officers would have less distance to travel to attend
incidents. It was acknowledged that it
may take up to 12 months to gather data to demonstrate
effectiveness.
- Following a question on how the effectiveness of the extra
funding for Safer streets would be measured, the Commissioner
explained that he expected to see an increase in the night economy;
an improved feeling of safety and less street crime. The Government collected data on how the funding
had been spent and set targets to demonstrate how effective it had
been.
- Road
Safety was an important issue which affected all areas of the
county. The Deputy Commissioner gave a
brief update on activities under way to improve car and road
safety. Helen Fisher was invited to
attend the next meeting to brief the Panel on what work was taking
place.
- It was
felt that the performance of the Contact Centre remains a priority
but didn’t seem to be improving.
In response, the Commissioner stated that it remained a top
priority, but it was taking time to train officers; a new Chief
Superintendent experienced in contact services had been appointed;
the service had undergone a recent peer review; and other force
areas had visited to assist with best practise among other
initiatives. Improvement needed to be
seen and would be reported to the Chief Constable Performance
meetings and would be included in all performance reports to this
Panel.
- Thanks
were expressed to the Speed Watch team, for all the work they
do.
- Communicating with the Commissioner’s office via email had
been an issue for one member and needed to be
addressed.
- The
panel felt that the statistics and data in the report were
interesting but they were not set in any context, so it was
difficult to know if they were impressive compared to other forces
or set against targets. This was
comment was acknowledged.
Members of the Panel felt
strongly that the public needed to be able to see the effects of
the any changes made and information needed to be available on the
web site.
RESOLVED:
a)
That the report be received
- That
the Panel respond formally to the Annual report including the
feedback provided during the meeting, particularly relating to the
Commissioners public web pages and information available to the
public.
- That
the Deputy Commissioner provide an update on the Safer Roads scheme
at the next meeting of the Panel.