Decision details
Formal Report of the Local Government and Social Care Ombudsman
Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: Yes
Purpose:
Formal Report of the Local Government and
Social Care Ombudsman in relation to Education and Childrens
Services
Decisions:
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“Protecting children and young people is a priority for this council, so we take the investigation of any complaint by members of the public very seriously.
To be noted, this report by the ombudsman is in relation to process in handling a complaint due to the time it dated back to, rather than any specific allegations.”
Mark Sutton, Cabinet Member for Children and Young People |
Reasons for the Decision – To consider a Formal Report from the Local Government and Social Care Ombudsman (LGSCO) in relation to the failure to fully consider a complaint about Children’s social care.
Decision – (a) That the Formal Report from the Local Government and Social Care Ombudsman (LGSCO), in relation to the decision making of accepting a complaint for investigation, be noted.
(b) That the recommendations made as part of the investigation report, and the finding of “upheld, maladministration and injustice”, be accepted.
Report author: Kate Bullivant
Publication date: 21/04/2022
Date of decision: 20/04/2022
Decided at meeting: 20/04/2022 - Cabinet
Effective from: 27/04/2022
Accompanying Documents:
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