Decision details

Digital First – Update and Plan for the Digital Principle

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


Digital is a constantly evolving and reshaping element of the environment in which we live and work, and as an authority we want to develop and embrace the opportunities that digital offers us. We want to develop our digital services so that people find them the most straightforward and convenient options. Our Digital Strategy and Programme sets out the vision for a digital first organisation and the steps that we will take to develop this.



“Staffordshire County Council has already embarked on an ambitious programme, working with partners wherever possible, to transform how the public can access our services in a digital age.


This authority’s resilience during the first wave of the Covid-19 pandemic also demonstrated our ability and willingness to use new ways of working.


Now the many projects detailed in this paper, taken together, are another step in the essential process of moving Staffordshire’s residents and businesses forward so that we are equipped to take advantage of new opportunities as they arise.”


Mike Sutherland, Cabinet Member for Finance and Resources


Reasons for the Decision – To consider a new strategy for the digital principle called ‘Digital First’ which builds on the progress the Council has made with digital so far and sets out how the Authority will become a genuinely digital organisation for the 21st century.


Decision – (a) That the progress made by the digital principle to date be noted.


(b) That a new strategy for the digital principle called Digital First, be agreed.


(c) That the proposed delivery plan for Digital First, featuring 32 projects and continuous digital improvement for the organisation, be agreed.

Report author: Andrew Donaldson

Publication date: 18/02/2021

Date of decision: 17/02/2021

Decided at meeting: 17/02/2021 - Cabinet

Effective from: 24/02/2021

Accompanying Documents: